Privacy Policy and Data Protection

At Corkscrew Theatre Company, we take data privacy very seriously.

We produce performances of plays or musicals or other theatrical events and only need to collect information for very specific purposes. Where this is necessary, we will always do our best to make it clear to you why we need that information, for how long it is kept, how we keep it secure and the rights you have to your data held by us.

By visiting this site and voluntarily sharing any information with us, you agree to this policy.

This page sets out our relevant Data Protection and Privacy policies at the time of writing. If you have any questions which are not answered by the details below, please contact us at productions@corkscrewtheatre.co.uk

Privacy Policy

Last updated: 14/10/2025

1. Who we are

This website is operated by Corkscrew Theatre, based at:
88 London Road, Stapleford, Cambridge, CB22 5DR, United Kingdom.
You can contact us at productions@corkscrewtheatre.co.uk for any questions about this policy or how we handle your personal information.

We do not have a formal Data Protection Officer. However, privacy matters are handled by Bobby Ford, who can be contacted at the same email address above.

2. What this policy covers

This policy explains how we collect, use, and store personal data through our website corkscrewtheatre.co.uk, including through contact forms, newsletter sign-ups, and general site use.

We take your privacy seriously and handle all personal information in line with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and the Privacy and Electronic Communications Regulations (PECR).

3. Information we collect

We only collect the information you choose to share with us:

  • Newsletter sign-up: name (optional) and email address

  • Contact form: name, email address, and any information you include in your message

  • Website analytics: anonymised usage data collected through Jetpack, which does not provide us with personally identifiable information

  • Embedded content: our site sometimes embeds YouTube videos hosted on our official channel. YouTube may collect viewing data in accordance with their own privacy policy.

We do not directly place tracking cookies or use marketing trackers ourselves. Cookie usage is managed entirely through our cookie consent tool (Complianz). You can view and adjust your cookie preferences at any time via our Cookie Policy page.

4. How we use your information

We only use your information for the purposes you provide it:

  • To respond to your message if you contact us via the website

  • To send you our newsletter if you sign up for it

  • To understand general website performance (through anonymised analytics)

We do not sell, rent, or share your personal information with any third parties for marketing or advertising.

5. Third-party services

We use a few trusted services to help run the website securely and efficiently:

  • Mailchimp (newsletter management): stores your name and email if you subscribe to our mailing list.
    Mailchimp’s Privacy Policy

  • SiteGround (web hosting): provides our web hosting and stores site-related data securely within the EEA (or under appropriate safeguards if outside it).
    SiteGround’s Privacy Policy

  • Jetpack (analytics): collects aggregated, anonymised usage data (e.g., page views, referrers, browser types).
    Jetpack’s Privacy Policy

Each of these third parties is responsible for their own compliance with data protection law.

6. Legal basis for processing

We rely on the following legal bases under data protection law:

  • Consent – when you sign up to our newsletter or agree to receive communications.

  • Legitimate interest – when you contact us and we respond to your message.

You can withdraw your consent at any time by clicking “unsubscribe” in any newsletter or by emailing productions@corkscrewtheatre.co.uk.

7. How long we keep your data

We keep personal data only for as long as necessary to fulfil the purpose it was collected for:

  • Contact form submissions: until we have resolved your enquiry.

  • Newsletter sign-ups: until you unsubscribe.

  • Analytics data: retained in anonymised form only.

When data is no longer needed, we securely delete it from our records and connected services.

8. Your rights

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccurate information

  • Request deletion of your data

  • Withdraw consent (for newsletter emails)

  • Object to or restrict certain processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we’ve mishandled your data
    – see www.ico.org.uk

To exercise any of these rights, contact us at productions@corkscrewtheatre.co.uk.

9. Cookies

Our website uses cookies to function properly and to improve your browsing experience.
You can review and adjust your cookie preferences at any time using the settings provided by our cookie consent tool, Complianz.

For detailed information on the cookies we use, please see our Cookie Policy.

10. Security

We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. This includes using secure hosting (via SiteGround) and HTTPS encryption.

11. Updates to this policy

We may update this privacy policy from time to time to reflect changes in law, technology, or how we operate. The latest version will always be posted on this page, with the date of last update shown at the top.